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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10860 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 10,861 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working just fine and I love it. It was easy to install and I did it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good, but misleading speeds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchaseed this and replaced it with a doccis 3.1 because cable companies can’t push through gigabit speeds on this modem. From a technical standpoint it’s capable of just over a gig, but the real world functionality puts it at no higher than 867Mbps speeds under best conditions from your ISP. This is tested by me as well as visibly stated by cable companies. If you need gig, you have to get 3.1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with xfinity in Tacoma Washington! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy set up and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this again, as it works better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem makes our internet at home super quick never buffers. Is a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast and reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed this offers. I dodmt notocr how bad my previous one was under performing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with interface with x-fin haven't had any connection problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem if you dont want to lease one from your internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this modem to eliminate renting from my ISP. It was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best modem out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect modem if you are looking to do some hardcore gaming

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Money saver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem for the price. Modem gives great wifi signal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast for streaming movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so much faster for movies and videos. Streaming quality is better also.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the cost.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a good replacement for xfinity if you want to save money from leasing their box. It does a great job for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer to replace the cable companies "rental" modem. Plug it in. Call your Internet Provider and change the MAC address on your account. Surf. Easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    crazy fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crazy fast and cheaper than renting it from Comcast would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Simple but effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does its job and have had no issues. As of this date

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected and more. No complaints. Satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do, and has caused no problems. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with manual for easy set. Using for home internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    speed went up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had sb 4161 and had to upgrade was getting 170mb/s and now getting around 260mb/sec

    I would recommend this to a friend