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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 10,861 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet my internet requirements and it works well. .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent i love it my internet is fast now w/ the help of this modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem does it’s job & more. Great Modem would recommend to everyone.. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No need to rent from your Internet provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast on speeds, stable connection, and i would recommend getting the best buy warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Arris- Surfboard cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Arris modem for about 3 weeks so far it has worked as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few hours to connect and update properly (Could have been an issue with Comcast), but since connected several weeks ago it's worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Very well made solid feel. Easy to understand setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck with this modem. Speeds are great and never let down

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a combined modem/router. Seems to be getting me max speeds from my ISP

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gave me more consistent internet speeds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid product. Works as expected, little to no internet drops!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and stop renting. Zero problems and faster speeds

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Never had a problem!! Best Modem I've bought in my life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as the Comcast Modem I was paying rent on

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and activate great speed already recommended it to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up and immediately improved my internet speed. Connecting to service was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. All going well so far.The staff as always super helpful. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Saves me money monthly on renting one from cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Absolutely no problems with it. Compatible with Cox internet.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome modem for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for this was really easy. Makes my whole network so much better. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent speed and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing several docsis 3.0 modums I bought this one and have not been disappointed. The setup was easy and the data transfer speeds are very good. Like any modum, make sure you have an adequate ventilated space to dissipate the heat generated by the unit. My only other comment is you may want to cover over the blue lights if the modem is located in the open in a bedroom as they give off a lot of light.

    I would recommend this to a friend