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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 10,861 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats renting one from Comcast and paying the monthly fee. Works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Total upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me from 50 me to 200 which I'd been paying for and not getting due to a slow modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem to speed up internet for Direct TV and this seems to be the ticket

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. No problems yet. Paying for 60mb, receiving 65-70 with this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight forward and compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem. Compatibility with XFINITY and strong network controls.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    using this to replace my Comcast modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement. Makes my internet fast and smooth running. I do alot of Media streaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem for my internet service for high speed 400 mbps. I recommend this product instead of paying rent to provider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far been a great little modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been a great little modem. It was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Really great modern good for surfing and streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in everything I got in my wifi network. No problems it can take it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Does it's job. This is the second time I'm purchasing this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WONDERFUL

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost, great quality, easy set up. what more can you ask for!?

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price I would purchase it again and will refer it to my friends also

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast wifi coverage for all our devises. We have not had any problems with lack of speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to setup and use. Replaced my leased unit and continue to save money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Runs excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with WOW. Very fast. Hopefully it stays working great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Quietly does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about a modem? It does its job unobtrusively and reliably. We're pleased with the upgrade from the one supplied by Wave.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in called and gave mac id, up and going in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was used on a 250 Mb Comcast line. Worked well and was easy to set up. Could be a little finicky at times, but overall worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It's a fast modem - and is DOCSIS 3.0.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really isn't much to say about this modem - it performs the job well. We have yet to have any slowdown over the network due to my equipment..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my cable requirements for internet but still need to use my router

    I would recommend this to a friend