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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 10,861 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally has lived up to its billing, compact design, easy set-up. A good value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem with Docsis 3.0. Combined with new router for upgraded internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Modem works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to install and easily handles all the devices used in my household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in our new home. No complaints and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem, you must partner it with good router to benefit from its high speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my house, great product, and easy installed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgraded my speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 6 year old modem for increased speed and streaming tv

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem for PC gaming and PS4 also ps4 recommans to friend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a problem with it since day one. It is a good device other than priced high.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    does a good job and easy to get started,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would buy it again , just does a great job, price was fair i thought

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better unit than what is given by the internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem to support the higher speeds of Xfinity internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that I have had no issues with.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem for cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated by others if you are going for higher speed cable modem... This is the one to get

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much better than stock modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this on TIme Warner and it's noticeably faster than the stock modem they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install-this is an upgrade from my cable company supplied unit

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted my own modem and this one is fast, its a must have for cable broadband internet.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and convert from Comcast modem/router to using my own equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, keeps up really well especially when I have 2 of my desktops running

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded the speed of my internet connection and this modem hooked me up!

    I would recommend this to a friend