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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 10,861 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    2 years later, still working great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later, still working great, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Time-Warner leased cable modem. I think this one is faster.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great modem for us no problems at all !

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock solid, easy set up and no more rental fees. A must buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have high speed internet......and this is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming ++

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad purchase. Can handle what you throw at it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWC/Spectrum had me up and running within a few minutes. Could not have been easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option to change from a cox device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arris modem is perfect if you want to move fast online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Xfinity. Easy set up and have never had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Modem for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for your home.easy setup and it has very good range

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have to rent from comcast anymore pays for itself in 1 year

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem a pleasant upgrade from spectrum equipment

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product for High speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. If you have Super high speed this is the way to go. Great Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is the best for your buck. It helps deliver excellent speeds for internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted internet in our new place, but did not feel like renting the modem from the cable company. Hooked it up to the existing cable in the place and had internet connection in about 10 minutes. Long term cost effectiveness was worth the purchase alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent modem for home. Never had any connectivity issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A solid modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little while upon initial start up to get going but otherwise works flawlessly. Solid purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem was end of life and kept disconnecting. Upgraded and issues are gone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Very satisfied. Will purchase again

    I would recommend this to a friend