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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 10,861 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Gets the job done with high speeds.I’d recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the fastest modems on the market. I would recommend this product to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up even for a non techie. Just had to call my ISP to give them serial numbers. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic Download Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Modem to replace my old Modem. Very happy with this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Performace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is performs great overall, great speed and it was simple to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this modem works without any issues. I get my provided download and upload speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Another great Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Arris Surfboard modems for years and they get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with Comcast. Easy to set up and give great speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is rock solid, I was having a lot of issues before acquiring this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid modem for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plugged it in and no problems after Comcast figured out their end. Note the modem does not have an activity light.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a salesmans recomend. It does everything he said it would.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best modem for those with 300mbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best modem for thos epeople who have more than 250 mbs definetly top brand

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked great, great speed, seems to do the trick for what I need

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem doesn’t appear to have a decent range. Other than that, it can handle gigabyte internet, so I’m mostly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting fast with 32 channels works amazing with my Google wifi mesh system

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Works great with COX. Speed is awsome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues. Saves us more in the end rather than renting from xfinity..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem and provides great reliability. Absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solved all our connectivity issues. No resets since installing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very easy to install and has been working great!

    I would recommend this to a friend