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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 10,861 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best router to date! No drops and always works!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem for my new speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great now, but it seemed sluggish and was very disruptive to my network at first. This was probably due to ISP more so than the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The perfect modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for price Works great with my Comcast Also orbi

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues using this modem with my internet provider. Extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Over specifications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with Spectrum service, capable of higher speeds than Spectrum is providing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Compact and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this to work with a switch out from the cable co equipment. It was easy to do and it works perfectly with my AirPort Extreme wifi set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup, only took a quick call to my ISP to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was switching from AT&T to cable internet and was told to have this product on hand when the technician came to my house. I knew nothing about what brands to buy but a very helpful young man at Best Buy gave me the recommendations for a router and modem that would provide adequate coverage for the size of my house. I followed his advice and purchased the recommended products. Works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great choice for an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old modem. No more daily resets with this :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Increased speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem. Increased my speeds on charter. Much better then the stock modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Don't know much about this stuff...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know much about this stuff, I'm not a techie, but it seems to be working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    fast reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit because you never know what junk spectrum modem they will bring you

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ripping Fast and very stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what it's supposed to do. Blazing speed and always on.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product; modem works so and my internet has improved so much. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Upgraded speed in nice so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem because it was recommended by internet provider for speeds 1Gbps. The speed boosts seems to work well in my network.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this router. Has performed better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and is a bargain compared to renting one from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome power!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Much better than the X Finity modem that we had

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and pays itself off quickly. Too easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and so far works very well.

    I would recommend this to a friend