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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 10,861 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    VG

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work completed timely and correctly and performed well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    setup was very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router looks cool, is super easy to set up and so far no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i changed from an all in one modem router to just a modem, i like this setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MODEM AND WORKS WELL WITH ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, as I understand is compatible with the router that I purchased .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the one we were having to pay for monthly. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this product. Sped up my service that i had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. Works just as expected. Nice item at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend told me to get this instead of a modem/router combo. works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably will be 10 years before providers come close to maximizing this beast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast speeds,all my streaming works like a charm now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.Runs very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i bought it..it nvr buffered or stop or loose connections.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Fast and priced right. one of the best retail modems you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our studio apartment!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great modem when I had my old cable provider. It did not work as well with the new cable provider, but overall no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for high speed Internet. No issues with this and had it for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it for a couple of months, it's a good modem. Had no problem so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Suddenlink technician suggested I upgrade my modem to the SURFboard modem. I had problems with my previous Arris modem dropping the connection so decided to give it a try and see if the connection is better. I still think there's a problem with the cable coming to my home but I'm happy with the modem so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this project for a new house and it has worked perfectly for us.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been great for me. I have it paired with an Asus Google OnHub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very easy to install. Works great! Happy with purchase.

    I would recommend this to a friend