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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 10,861 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook works great nice looking sales rep knew his stuff

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install. Works like a charm with my linksys router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I get 240MB+ with it on a Comcast 200 MB plan!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought to replace a previous that went bad. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to replace provider equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues. Increased internet strength. Like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightening Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris modem is 32x8 and works great with my Linksys Velop sytem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, we are able to get internet in the house! Very sturdy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this modem. I was a very seamless startup and works well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, works perfect, high quality modem, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem beats the one I was using thru my cable company hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Seems more reliable than my older modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace an older Motorola 2141 with this an it's works great as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was very good for the price, would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the modem, and the service we received from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither me or my family has had any issues since this device was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting great speed with this modem. Over 300 mbps down and 30 up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No complaints works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works as described and is fast no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Modem with 3 channels compatible with my Comcast Internet Service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this connected to a solid router and it delivers amazing results.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Functional for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and enables me to avoid spending a monthly rental fee with TWC. Save yourself some money monthly and buy this instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller than most modems and works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended by Trent (sales associate). I bought this hoping to help connection issues. It provided a small increase of speeds and better consistency of the signal. I still had signal outages, but I later figured out using a surge protector solved the problems.

    I would recommend this to a friend