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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 10,861 reviews
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues so far so that is all I can ask for!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem recommended by our cable provider. So far works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to do. Easy Setup. Instructions were on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does the job! Small footprint. Good as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price an easy to set up,would recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quick setup, bought this with the Linksys VEVO WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very happy with purchase. It was very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this has sped up our internet speed at the house and we have not changed anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for small apartment. Never have an issue connecting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with xFinity WiFi networks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed internet service provider. This works great. Very fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to download at speeds of 1.4 gig a second is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Price is fine Easy setup. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom so she doesn't have to pay the modem rental. Works great with my old Linksys Wireless Router. I will caution I had an older Arris Surfboard cable modem that seemed to go buggy after three/four years and needed hard reboots to recover; hopefully these newer ones will be more reliable longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A tad disappointed but ill deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to 250 MB cable Internet and had Highhope's for this beast. Unfortunately it cannot be used with a static IP address. How unfortunate seeing I spent over an hour with the salesman pumping up this product! He did a fine job until I asked him how I was going to get the advertised 1.2 Gb download speeds when the cable modems Ethernet port going to my router was only 1 gigabit!!! Must be all in the bursting i guess :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem It helps my Google Wifi work really nice

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    faster internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t pay the cable company to rent a modem. fastest modem i’ve seen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with my wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. It’s fast and easy to hook up. I would recomend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Been using almost 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a hiccup. It consistently provides reliable service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed. This is everything it is suppose to be and more

    I would recommend this to a friend