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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 10,861 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast and was easy to set up for older people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son and daughter-in-law. Easy for them to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good price and good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended by cable company to help with our sped

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It is Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the fastest modems I have ever had. It is Great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was an excellent replacement for one that recently died.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It connects me to the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am paying for 100 Mbps and testing shows I can get 130 Mbps. so I would say the modem does its job and it works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT MODEM FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I JUST GO FOR THE HIGHEST GB FOR MY COMPUTER THE FASTER THE BETTER.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my WOW internet with 500/50 speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Replaced older Arris model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Nice to know that I don’t have to worry about my internet working.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Is very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very fast and his been a big upgrade over my old modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessary Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly the way it should, for what it was purchased for

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used this modem for the past month and it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good model, only this one work with my internet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the reliability of this modem, works great no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! No reason to not own you own. Easy to set up too!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Processed fast for an economical price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, gets internet from the wall to the router real good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and fastest modem from a good brand Use it with my cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS Motorola Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to hook up and get on my account with my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as it was supposed to. No problem since installation.

    I would recommend this to a friend