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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10861 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 10,861 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    surf at high speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this arris surfboard. can download xbox games quickly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is awesome and really met my needs. Extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by a Best Buy employee ....pleased with performance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to 1GB internet service and this was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Better than cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just as good as the one through Comcast (even better actually) & buying one saves me from renting one every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem approved for Cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable modem, compatible w/ Cox internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    so far so good - replaces another Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an earlier model Arris, So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works, What can I Say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. What else can I say about this here device ?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade to my aging modem. Really quick and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seems to do the job well so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook-up and doing what it should be doing. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this modem to any and everyone. Perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, works well and installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Works well and the installer did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cable modem, fast, works for spectrum cable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works without any issues. Replaced the model before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem is very easy to set up. just call cable company

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact size and effective operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact and easy to install modem works very effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works, and was easy to install. Not sure if it is better the my previous one. Still evaluating

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful - easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Indicators very visible and vertical standing help with space. Still to new to give it 5 stars yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    best modem there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solid modem from arris.. has one of the fastest speeds available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Happy to get rid of my Comcast charge.

    I would recommend this to a friend