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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10862 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 10,862 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern looks, updated, really fast. Nice blue lights.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem performs as described.Very solid -works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this gives me the internet speed I am paying for!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, and much faster than the Comcast router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, high quality. Works well without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says it would do. Fast internet happy family

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nothing much to report here ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem has never faltered and provides continuous service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the trick, no issues as of yet, we coupled it with a mesh router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to get faster speed. This does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this particular modem for roughly a month now and I've only had to reset it once. No other issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. I have not had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easily set up. I am very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not electronic savy but this was a breeze to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to finally upgrade from my 10 mbs internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its not what its cracked up to be but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAYS itll do 1.4 gig but it doesnt. not on my mediacom gig connection anyway. it did get up to around 500k but thats not gonna fly. bought the 8200 on amazon because bb didnt have in in stock the day a power failure fried my old one. so this one will be kept as a backup. its a good modem. maybe even very good but its not gonna work on gigabit hence the 4 stars for deceptive marketing by arris.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and all in one is the way to go. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it is working great. I bought it about a month ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today notch modem and works great with Cox cable internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Seems to handle everything we need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up & happy item is smaller than most other modems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Links router, highly recommend!!

    I would recommend this to a friend