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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10862 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 10,862 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Worked for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good enough for what I needed I should have gotten a stronger upgrade version for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's basically just a plug-in go and I had no problems hooking it up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected it, called cable company to register it and it worked right away. Seems a bit faster than v2.0 router

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box hookup and running in 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet is faster than ever, so happy I picked this up!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great internet!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this helps our internet be stronger and work more efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good internet modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having any problem with the product. Good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a big upgrade. From the last one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I think one of the best for the price I got it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I got on sale it is worth dvery penny

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect and faster than anything I needed to have

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    def worth it,way faster then a regular modem. no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned as I wanted another modem. But this is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Doing good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been working great since I purchased it at my local Best Buy, very easy installation and set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, high speed and has the latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Arris Modem because our old one konked out. So far, this modem seems to be doing the trick. Initially, had some slight problems hooking it up and coordinating with cox internet service. I think it was on the cox side that was faulty. Everything working now since they came out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product, Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to set up, which is always the hardest part.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit when switching over internet providers. The unit picked up right away, very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and great modem . holds up to specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well. Best Buy also matches Amazon prices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, Handles greater than 100 Mbps download speeds.

    I would recommend this to a friend