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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10862 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 10,862 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is the best modem you can buy. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is totally worth going for the upgraded modem. Flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Great to use with Xfinity! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Works well with xfinity. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    ARRIS - SURFboard DOCSIS 3.0 Cable Modem - White

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for great price. No issues at all!......

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have the 1gb service and it does what it supposed to do. Comcast just removed it as supported

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. instantly helped us to get the speed we need

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fast modem have had no problems with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! So much better than what I had

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do the job I need ...................................

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid super fast gigabit modem. Well worth the $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This powerful modem connects to every room in home (home sq 1000). Love the sleek compact design, not bulky and takes up lil room. Very satisfied and thankful to the Best Buy employee Joe for his professional help in choosing the right surf board for my internet needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem helped speed up my downloads. Now I'm actually getting the full speed my internet service provides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and haven't had a problem with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and very fast. Small size great features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast router, it works with comcast. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my Comcast modem to get this one. Speeds seem a little slower, but not much. Easy to set up and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surfboard,works perfectly for all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem to get for continued cable updates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem to get before cable company stops sending updates to the older cable modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up and works great! No issues and fast!

    I would recommend this to a friend