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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10862 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 10,862 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem rocks. Works great! Fast and easy installation!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and no more rental charges to time warner cable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product for cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well and the cost was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Worked as designed and no problems. xxx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product, good data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't a lot to a router, but this little gem does a good job. The highlight for me is the amount of detailed data available on the router interface. There's a lot of granularity compared to an Apple router. In addition, there customer was extremely helpful in an issue I was experiencing. Not only did they help me walk through the metadata on the interface, but explained industry standards so I could talk more intelligently to my Internet Service Provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product can't complaint about my internet speed now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better then the one I had very fast with comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, reliable, strong performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to consistently stream multiple 4k things on multiple devices thanks to the bandwidth this modem delivers. Worked with my Cox internet, but did require me calling in with the modem's info in order for them to update my service to DOCSIS 3.0 (but that only took 5 minutes). Well worth it over the modem Cox gave me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked like a charm..beats using the cable supplied one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Works as advertised. Works!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Ha ent had any problems yet..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for multiple Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has been nothing short of phenomenal..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Called isp and plugged it in. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Compatible with Comcast. Fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good modem #1 in market Cant go wrong with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast ....works great! Great for Streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and strong !

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update our modem per Xfinity due to slow streaming. This modem has more than performed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast 250mbps and at times I can test over that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Our New Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new modem. It far exceeds the last one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased how this product works. Easy to set up.

    I would recommend this to a friend