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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10862 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 10,862 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Have not had to re-boot. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. Not a miracle worker.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the cable modem on Xfinity and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast love the speed I'm getting now it's great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Modem. Never had any issues with it. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surf The Internet with Ease

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really works well. The connection are always stable no matter what time of the day you work at home. You can always expects good quality of connection through the internet with Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ good unit. Does its job.........................

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mordem a month ago, this is Very good modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, easy set up. Love it. The price was right, too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    85 Mb on 30 Mb plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting about 85 Mb with Co mca st 3 0 mb plan. Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase with quick connect / setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast and no problems for this price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Arris cable modems I researched were rated high and this one is no exception. It is one of their high end modems and I have not begin to push it to its limits, and probably never will, but it was on sale and then I used VISA checkout for another $25 off. So I got this modem for the price of a SB6183! This was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Modem for the money.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast......Fast..........Fast...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem for Xfinity and this works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and have had no issues with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was easy and things worked with the router well. I am happy with connection speed and range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Modem required for operation with COX

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    not a bad modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad modem for the price, at first there was a little lag in web searching but that has all gone away.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had any issued with this modem. It's been very fast for our streaming needs.

    I would recommend this to a friend