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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10862 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 10,862 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Small modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, so far! Why pay a monthly rental fee that the provider charges!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect modem to handle my Internet speeds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem gets great signal and was a breeze to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate paying for rental when you are paying for internet already. It doesn’t make sense at all, so I did some research on both Arris and Netgear. I tried out Arris and it never disappoint me. I also have a 400mbps plan and this modem goes up to 350Mbps on my iPhone because it has 5hz speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it to comcast to simply cutoff my internet service without the decency of contacting me. Why? They deemed that the cable modem that had been in use for 3 years was no longer supported. No problem. Went to my local B.B. and picked up an Arris modem for unde $100. Connected called Comcast and Shabang.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Works perfect. No problems at all....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and reliable. Use for gaming and work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Couldn't get it to match the subscribed speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an easy modem to set up on Xfinity but no matter what I did or the Xfinity techs did they could not get it to get up to even close to my subscribed to speeds. I know WiFi would be slower of course but this was 1/3 the speed on anything attached to Wifi. So had to take it back, now leasing a modem. :(.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It's worth the money. :))

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one, very Speed, and good quality, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good modem. Had no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is faster than the sb6141 it replaced!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great modem great speed and it gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a big house and this router replaced a not so good one from XFinity. So far it work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem lets us download and surf internet faster.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgrade Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from old one and it works great!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as specified.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get rid of the rented cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a modem for broadband from cable co. It works

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was exactly what we was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduced the total cost of renting one monthly from the cable company while providing equal or faster speeds.

    I would recommend this to a friend