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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10862 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 10,862 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speed, only issue is with service provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I replaced my old one that was 10 years old and using the same modem I feel confident that I will get great service from its

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works the way it is designed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works the way it is designed to, no complaints,

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and trouble free overall. Took less than 10’ to get operational and have WiFi in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern is 3x faster than the sb614. Great !!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our modem quickly, and make sure it stills worked with our service- works well good price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    If you’re tired of renting...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cable modem from your ISP this is a good investment. Reasonable price and good performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have with faster speeds from Cox available today.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and a mesh system for my son. This was a bit of a challenge. We were coming from a all in one modem/ router combination to this set up. After some time we were able to get everything hooked up. Instructions could have been clearer. Make sure you have the app and connected to the internet before call your internet service provider and disconnecting your old system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, works with my Cox internet service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Product working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works really great. improved our internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem would buy this again if I needed to

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Modem to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem one two threw 25 bonus points for review

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Modem to replace rental unit with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of paying rent to your provider? This modem will accomplish this and does a better job than theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    All the Internet’s

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a beast, it can handle all the internet’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I purchased this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is saving me money each month because I don’t ha e to rent from my provider anymore. I purchased it mainly because I moved and the old one I had no longer worked. It was so easy to set up, I literally just had to plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Provides speeds more than what I pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 100mbps plan, but I average around 110mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plug in and go right away. Very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connected quickly to my router.

    I would recommend this to a friend