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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 10,863 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decsent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to upgrade my old modem and found this for the same price as the Motorola I bought

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1.4 gigs, I won't have to upgrade for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right from day one with my Cox Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    The signal seams better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this would be better than the modem I was using and so far that is true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to replace comcast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this modem to replace a comcast modem. Then I was able to do away with the 10 dollar or so a month fee comcast charges. In my experience I end up replacing these modems every 4 years or so. At least that was the last 3 modems I bought. So on average is saves me 300 or so dollars in fees.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It’s workin so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to review the long term working scale of this product. Overall though I’m pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at home. I've been having problems with my connection at home, but this one solved the issue. Only thing though, sometimes it disconnects & reconnects, but I don't really mind.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got sick of spectrums modem so bought this works better than spectrums

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to get away from Cox and the modem router combination works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see better speeds now rhat im using this moden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems to work as designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well - one issue with xfinity. Now that I've switched from their Xfi modem I won;t be able to use a wireless DVR/tv box. The wireless version only works if you have their XFI, not your own cable modem and own wireless setup. Another dumb thing about xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Arris products before and found them reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. I have had it for a couple of months and can’t complain

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with it. I guess buy it, and try it !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem, waiting for Comcast 32 channel upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to spend an exorbitant amount of money on a cable modem, but I wanted to make sure I got one that would fit my current speeds and allow me to have faster speeds in the future. This modem is it. Arris in my mind makes the best modems, and this had the best combination of speed and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good router I use it works very I want to thank the employee matthew. He’s very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup. Internet is very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem you can get, stop leasing from comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comcast compatible cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an earlier version of this cable modem (made by Motorola) but it also had a built in WiFi router. The WiFi started flaking out so I got this device dedicated to just the cable modem instead. Seems to be working just fine. Sometimes I think it’s better to have separate devices for different functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Great buy for the money

    I would recommend this to a friend