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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 10,863 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. With multiple electronics connected it sure does its job.. downloading is fast..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing exciting about this modem, but it performs as designed, which is all I want from it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way faster for data/video than the lightning toasted 3 yr old unit I relplaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Mediacom provisions the modems, there’s no info I can provide on the setup. The blue lights on the front work as a fabulous night light. I mean you could put this thing in the window and ships at sea could see it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris is #1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a motorola/arris basically since I've had internet. This will be my 3rd modem from them, and the craziest part is I've yet to have one fail. I have to buy them out of necessity due to climbing internet speeds. Really can't go wrong with this company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with a cable modem to get rid of Comcast rental unit. Worked perfect easy install

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about this -- fast enough for our needs and the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works with Optimum Cable Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with optimum cable internet with 300 Mbps speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was tired of paying lease fees from my isp. Does what it needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    JUST WHAT I NEEDED!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT INTERNET CONNECTION. ANY WHERE IN THE HOUSE IS GREAT. GOOD SPEED AND PRICE!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does what I need to do for what I needed to do it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace my 3 month old Motorola modem that kept cutting out. No issues with this modem. Only reason I returned it was because I needed a Docsis 3.1 for faster download speeds. Highly recommend if you’re only found 150mbps or less.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Just plug in the power, cable and ethernet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem allows service upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem made the difference between complaints about download speeds and bragging!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much better then one I had from Comcast and it can handle higher internet speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for charter. Never had any Internet spikes. would recommend to anybody looking for a modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happily, this works with Wave Broadband and is an improvement over the one Wave provides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems; easy to install and has been working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works well for a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get close to 300 download speed which is my max. Hopefully when gigalife comes out it will work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very good modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it along with a router and both work great in tandem!

    I would recommend this to a friend