Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10863 reviews
(10,863 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems !!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Great modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value . Modem was easy to set up and appears to run fast
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't failed me yet, had it for around 2 months. Future proof. Good product and would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy set up. Will save me tons of money on my Internet bill.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy new modem because old one could not keep up with faster speeds this one works fine
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints! Better than using the one my cable provider offers. Worth it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and seems to be working great so far
I would recommend this to a friend Rated 5 out of 5 stars
I consider this one of the best modems, period.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first modem was rejected by Time Warner/ Spectrum for silly reasons. They claimed the modem was not Best Buy's but one of their own and would not activate. I was forced to return for another one and then they accepted the "Mac" address and activated. The product worked great. I am well pleased.
I would recommend this to a friendRated 5 out of 5 stars
Stop paying monthly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because of course I have internet. I was spending $5 a month for rental with my services. The service provider doesn't do firmware updates and I had to have the box replace every year. So I bought this instead and I love it.
I would recommend this to a friend- Pros mentioned:Setup
Rated 4 out of 5 stars
Good connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good coverage. Easy setup. The illumination is a bit brighter than I would prefer.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
I like it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ARRIS brand. It's a simple plug and play unit.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.....................................................
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've seen improvement in the speed of internet. Haven't had that long so we shall see
I would recommend this to a friend Rated 5 out of 5 stars
Great Modem -- Working well with Suddenlink IP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product bought when store was closed to inside traffic, BB associates provided outstanding service on a "drive up, order and curb side delivery transaction. Thanks for a great job.
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 3 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good as it is advertised plenty fast enough easy to use
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play it's ok seems like it are to be faster Internet but it is faster than Comcast modem
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my previous modem with this one. It's a faster modem, so I'm happy with it.
I would recommend this to a friend Rated 5 out of 5 stars
Stop renting from ISP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the comcast rental (no phone service) and paired this with a Lincsys router. Speeds were faster and wifi was better. Probably due to not providing xfinity hotspot access which all comcast modems provide, using bandwidth.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Good modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with this modem. Works great with our computer. Definitely an upgrade.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
a good modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problem with this modem. it has handled all of my internet needs.
I would recommend this to a friend









