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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 10,863 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for my condo. Works perfectly with my eero.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    very good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did noticed . a difference and my internet did work much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Simple to use and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern is doing well for us. It starts quickly and we have not had any glitches with it. With the price to buy out right, instead of paying a month fee with your internet provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just another router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new router, because my old one was no longer supported by comcast. The router works fine without any issues. The reason I deducted a star is because it takes forever for the router to connect when you reset it. At first I thought it wouldn't connect, but eventually it does. My old one connected in third of the time compared to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best cable modem ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutel;y the best modem for hte money if you've got cable service. We have a very robust mesh network so didn't want wifi with the modem. This is perfect. No competing wifi signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up and works great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was switching from a cable company modem to my own. The instructions were easy step by step and even help me when I needed to communicate with the cable company to set it up. Works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This routers really good I'm very surprised with the performance of the

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Functions as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older working model. Functions as intended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Nikon Lens for wildlife photography

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lens is a perfect match to my Nikon 5300. It fit a niche for long range photography. One example of its power and resolution was a shot of a paddle boarder so far out I could barely detect a rider sitting on the board with my eyes, but after shooting without even a tripod I was able to discern the pattern on the little girls swimsuit when I blew it up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a need in our house for faster Internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    It's OK for a modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 1GB internet from Xfinity but it does not actually provide that speed according to Xfinity and my speed tests. Otherwise it works great and is a good modem. For users on 1GB internet go for a DOCSIS 3.1 modem instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and works great. Fits in real well. Meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new cable modem because my old model was a bit slow. This does the trick and it really makes my Internet a lot faster and I have a big house and it spreads the signal throughout very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good instructions, works well with my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hdgs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is just what we needed for our internet service so that we do not have to pay our provider monthly charges.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working great for us. Great speed and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had no issues so far and it was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and ready for gig speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and as always I overkill my goal by buying something that will stay up to date technology wise in the next 3 years. I dont have gigablast available at my home right now but when its available, I will be ready. Item works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have it you have multiple devices, multiple users, and a home with an upstairs and downstairs or large house. Never got really good connection unless close to main modem. Now connection is strong all over house!! Such a big difference!

    I would recommend this to a friend