Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 10,863 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent modem recommended for every home High Speed ​​Internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for rental modem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was a replacement for my Spectrum modem which I found to be unreliable. It works great and I only had to reset it once due to an outage in our area. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A modem makes a huge difference, especially if I've had my old one for so long. Didn't think this new one would help with anything, but I was proved wrong. Solid and consistent connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a smart look. The performance is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was just plugged into the wall and was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    after you set it up work's like champ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very powerful signal love you just need to have some patience and set up the modem if you do not know anything about computers please ask for help otherwise you will think this does not work but It does thrust me I did it.well wish u luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS Surfboard Modem is excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new ARRIS Surfboard Modem is excellent. Provides uninterrupted WiFi throughout my home every second of every minute of every hour of every day. Best WiFi experience I have had from as many as six different WiFi systems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done and was a legit price so I like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good purchasr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to setup. Good value. Beats paying comcast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a modem to replace the one from Cox so that I didn't have to keep paying the rental fee and this one fit the bill. No issues working with Cox to bring it online and its been working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a booster for the Wi-Fi speed. I was using old model and struggling with good Wi-Fi speed. After using this modem started getting better Wi-Fi speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup all parts included and has. Great reception

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product...working as expected.......!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like Fire

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast gave me a no charge modum then secretly began charging me a fee. So I took their modum back and demanded a payback. Denied everything they did. So I immediately bought the model and took it back to them to activate. Reluctly they did

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good price. Fast and easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for anyone needing to stream multiple devices with a decent router. The amount of channels in this modem is pretty sweet and perfect for streaming, gaming, or whatever across tons of devices at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to install and it's does it job as in speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Cable modem ( Motorola )

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Presently untested, but fast modem by Motorola (Arris)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Awesome cable modem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem cable to replace a netgear modem. This modem is fast and reliable. So far there is no down time yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. Took no time at all. Thanks.

    I would recommend this to a friend