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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 10,863 reviews
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large home with some stone walls in the interior. I needed a good modem with a wireless mesh system (router). My only issue is having a 2 part system and then a internet provider makes it difficult to trouble shoot any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product but unfortunately the cox dint work with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked fine and was easy to install. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Product is getting the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it installed it works have not had any disruptions

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem seems to work well. no problems with it thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No slowing me down now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be overkill for my 75/5 Xfinity/Comcast cable subscription but I don't need to worry about any bandwidth limitation with all the extra channels. Get the bandwidth you deserve and are paying for! this is the first step in the right direction, Second would be a quality wifi router. Ive had the netgear ac1900 and r8000 both i'd recommend too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent speed. Definitely would buy this one over 16 speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and compatible with TWC ISP, easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value for what you get. Great for multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't really fixed buffering on a new laptop though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replaces Time Warner rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, easy to install, no more monthly fee to TW.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one week ago. Works as it should. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up. Works with xfinity...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our lower end version surfboard failed after 3-4 years so we upgraded to the higher end model. Wifi works pretty well. Due to comcast limiting speeds and bandwidth i cant really say if its at its best out put potential. Maybe some day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems! Worked right out of the box. Set up super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stream movies all day long in 4k never any lag its great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Serves my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an uograde fir comcast. Works fine. Incrrased speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my linksys router this is a must have

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing as expected. Definitely recommend to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice little cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome cable modem have not had any issues I know some people have said something about the intel chipset in these modems having problems but I have not had any.

    I would recommend this to a friend