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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 10,863 reviews
  • Rated 5 out of 5 stars

    modem upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great purchase got rid of spectrum modem and now i have great internet in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switches from CenturyLink to cox and needed a new modem and this one received good reviews and so I bought it and I have had it for a few months and I have had zero issue with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I purchased this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the modem I was renting from Optimum. Solved my connection issues, and will save me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up -just get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and connection with Xfinity was a breeze… finally I’m saving the equipment rental fee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint in the whole process was the documentation said to register it online with Comcast. Some reason thst didn't work correctly. The modem worked but it didn't register the Mac id correctly so I had to call them to get it switched. Otherwise extremely pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to replace your old clunker of a modem or maybe you don't want to pay your cable company monthly for theirs. This is an amazing workhorse of a modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This modem covers all the requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new cable modem that meets DOCSIS 3.0 standards. It has a fast processor (1.2Mhz w/ 1G Ethernet uplink) Easy way to future proof your home network as the speeds keep getting faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem better then isp save on rental fees from isp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my Comcast supplied router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was a simple replacement for the one that Comcast had been renting me at $10 per month. Pays for itself in 10 months. It was recommended by the honest Xfinity salesman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the all in one cable modem/ router combo. Allow me to get a better router to handle multiple devices and greater range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade & Modernize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from a previous model of the same make and style that had gone "south". Supposedly faster but I never see the difference. That being said, I am happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem for homes or apartments. Strong signals to the router every time, I liked so much that I ended up buying another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice and affordable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this modem with WOW 500 Mbps service and have not had any issues in almost two years of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this saved me so much money and the ease of installing was so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand used by local internet service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded internet service from DSL to cable and needed a reliable cable modem that would ensure the high speed Wi-Fi signal would be received from local cable internet provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this product to anybody. Lot better than renting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with the Eero Pro and create a better wireless network then my local cable company can Provide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I don’t have to pay a fee to Comcast. No one wants to pay a fee to comcast. Don’t pay a fee, but your own and in less than a year it pays for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Wish it had wifi capability so you wouldn’t need a router. Can’t use with fiber internet though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my 3rd one is 11 years. They don’t last forever but still cheaper than renting from the cable company

    I would recommend this to a friend