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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 10,863 reviews
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to replace my rented modem from optimum. Unfortunately it was not compatible with their service so I had to return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad. Seems about the same as the modem router combo from the cable company. The one problem is it only has one Ethernet port, so I had to plug it into the google onhub and then plug from the onhub to the desktop for wired connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem blew out. Didn’t want to continue paying for a rental cable modem. Great price and fits my power needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but works BIG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little router helped with my WiFi signal. My service WiFi company “spectrum” always lost signal. I have made a switch and have yet to lose or drop signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Suddenlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house has a connection with Suddenlink as the cable provider. The internet connection this modem provides my house is stable, strong and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous cable modem broke and I was looking for a new one which would provide me fast connection especially with my cable plan. So far this modem has not failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product replaces the weak routers given by cable providers and there is no monthly fee for it to sit on your shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up, stable connection. Used for a 2 bedroom apartment about 1100 square. Ft. Good connection throughout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Steady and stable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade, best decision ever it eliminated all my wifi issues at home. I went from an all in one to a seperate modem and router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    speedy cable modem, with a bug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice fast docsis 3.0 cable modem, but the chipset does have a bug that can affect your latency and speeds. luckily, my provider was able to provide a firmware to remedy this to a point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cord Cutter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just cut the cord. I felt so nervous doing it. But not having to rent this little sucker from the man made me feel so liberated. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a modem which was not able to handle the needs we had for the area of the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of paying cable company rental fee. This is worth every penny we paid. That's $120 a year in fees back in our pockets instead of the cable company! Yaaaasssss!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the previous Surfboard when it was still a motorola. Moved to a new house and needed a new one, no brainer to buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spectrum and it was super easy to call them to set this new one up! Super fast WiFi, especially when bundled with eero pack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem because Comcast told me my internet service sucks was because of my old modem. I bought this modem, my internet still sucks, but at least my in home network is much faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem for future proof. Saved money by buying my own modem instead of renting from internet service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues Thus Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stable and works as advertised. Setup was straight forward and havent had any issues with the signal at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting my local cable company to enable my MAC address, everything jas been great. Havent had to reset and signals are strong!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fufills the need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers powerful internet. Easy to set-up. Doesn't drop. Works well.

    I would recommend this to a friend