Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10863 reviews
(10,863 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good economical product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new router to replace our out dated router. The ARRIS surf board router was reasonably priced and has proven a dependable solution.
I would recommend this to a friendRated 5 out of 5 stars
Worth while Purchase!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are tired of paying a monthly Cable modem rental price this is the Answer!! Very wise purchasing decision.
I would recommend this to a friendRated 5 out of 5 stars
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are wanting the “up to xx mbps” promised by your internet company then you’ll want this modem with a separate router to get the best WiFi!
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But i cant really say my internet connection is faster than it was before... just glad i dont have to rent from comcastic.
I would recommend this to a friendRated 5 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a few SURFboards in the past and have never had problems with any of them. It's a high quality modem that I always recommend over the bargain devices.
I would recommend this to a friendRated 5 out of 5 stars
A Fine Cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a first generation docsis3 cable modem that could only bond 4 downstream channels. I would have purchased a docsis 3.1 had it been in stock.
I would recommend this to a friendRated 5 out of 5 stars
great buying experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great buying experience. The customer service was excellent and the product was exactly what I needed.
I would recommend this to a friendRated 5 out of 5 stars
ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem -
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White is great quality. So far our internet has been pretty stable.
I would recommend this to a friendRated 5 out of 5 stars
Buffering No More
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was suffering from frequent stalls or outages in my home network. This system made all that go away. Good Power.
I would recommend this to a friendRated 5 out of 5 stars
Great Device Overall
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great device, i just wish it had multiple ethernet ports. it is also a hassle to set up with my internet provider.
I would recommend this to a friendRated 5 out of 5 stars
Works great with Spectrum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in seamlessly to my new network and support units for home networking. Should have bought the increased port unit, but I'm good for now
I would recommend this to a friendRated 5 out of 5 stars
Good sound, easy use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the ease to connect and mount. Looks great mounted under my sony TV. Turns on/off adjusts volume all with the TV. Definitely notice the added bass.
I would recommend this to a friendRated 4 out of 5 stars
Modem review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I have not had many issues when it works but sometimes it disconnects from the internet and I have to reset the modem and router. Not sure if this is my provider or the unit itself.
I would recommend this to a friendRated 5 out of 5 stars
Great experience all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation process was superb and the technicians were awesome. Very knowledgeable and gave me a complete tutorial of how to operate my new dishwasher.
I would recommend this to a friendRated 5 out of 5 stars
SURFboard Modem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in order to save the monthly Xfinity rental fee. Was an easy setup, and no problems in 2 years. Very pleased.
I would recommend this to a friendRated 5 out of 5 stars
quadrupled our speed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from 8x4 to 32x8. Easy installation and saves the monthly charge from the cable company. Pays for itself in 3 months!
I would recommend this to a friendRated 5 out of 5 stars
improved streaming performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed less than a week, noticeably improved streaming performance, including Apple TV, no stops, stutters or dropoffs
I would recommend this to a friendRated 5 out of 5 stars
Great Modem if you need to upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was required to purchase a new modem after my old one became outdated. I've always gone with Arris and the Motorola SB model.
I would recommend this to a friendRated 5 out of 5 stars
Totally worth not paying Comcast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having this to avoid paying Comcast but know that you'll still need to work with them to have them activate it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice for a modem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had our Internet going in and out constantly and determination Ned that perhaps it was time to buy a new modem. Haven't had a problem since we installed!
I would recommend this to a friend









