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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 10,863 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality will recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the solution to my internet dropping out. It's able to serve as many as 4 streaming devices running at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, better coverage than other company’s. Will never go with company’s products again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this it's amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just incredible range of wifi machinery,would buy again,highly recommended,you'll not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift for my brother but he really liked it and is still going strong till this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than the free modem provided by Spectrum. No more issues with streaming video or Skype!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves us money every month by not paying for the rental for Xfinity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard for life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second of the exact same model that I’ve purchased. Works for my needs gaming and streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. The only issue I noticed is that it takes a lot longer to sync up than it's predecessor (SB6141). Probably three times a long. I needed the upgrade to take advantage of new service coming from the ISP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great with Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and fixed intermittent slow speed issue with Spectrum. Spectrum will assign an IP V6 address to your new router so should help with NAT issues as well if you have devices that need port forwarding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem that works perfectly with Comcast/Xfinity. It pays for itself instead of renting one from them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up for non-techie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I replaced a cox combination modem/router with this surfboard and a separate router. Our only regret is that we didn't do it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace cable modem I was renting. Works well. Requires an Ethernet cable to work with cable not just coax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it great product love it love it love it ...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint that I have is that it takes much longer to complete the boot up process than my old modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok it loses connection every day but probably the provider

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sooner product with a great work course been able to stream different types of videos from several devices or highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this cable modem in the middle of my two-story 2900 sq. ft. house and it works great. I don't have a dead spot in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modem...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Cox cable and I have 50Mbps connection speed plan. I had an old modem which score 25 Mbps. When I changed to this, my connection averages at 60 Mbps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and work as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replaced an old slow cable modem. Called Cox and they activated the new modem within 15 minutes on the phone. The modem work really well.

    I would recommend this to a friend