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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 10,863 reviews
  • Rated 5 out of 5 stars

    Awesome little thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought a higher end model surfboard with built in Wi-if and wasted my money. This little thing was all I needed to do the job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy. No point "leasing" a modem any longer. Future proof for several years at least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product that exceeded our expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this product because we were not satisfied with our Time Warner wifi reception. This totally solved our reception problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles All of the Packets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with this modem. Unlike any modems that I have had in the past, I am not regularly scheduling a time to reboot it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this by recommendation of the XFINITY service people. Works very well. We have good signal all over the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for internet connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It produces quality internet surplus to run the house computers, televisions, IPads, iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Comcast internet and my netgear router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this with the Orbi and now I can connect to the internet in my pool house which is 100 feet away from my main house. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No longer a problem with internet connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting top quality products from best buy. Followup support is top notch. Lots of items to choose from. My favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low cost cable modem. Nothing fancy or super fact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does really better than expected. Really happy with the quality this is providing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees at Best Buy were a great help. The router works fast and I'm sure it works better than what Comcast would have provided

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice little modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend recommended this modem but, I don't get the fast download speed as his. It is probably my old router. Hopefully, the speed as fast as or faster than my friend's after I got the new router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The broadband was recommended to me by one of the BestBuy sales reps and it happens to be one of the best cable modems in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to save $$ from the cable company this is a one time expense rather than an ongoing expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard is nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have connected it to eero. I wish it had 2 plugs so I could also connect my t-mobile booster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with the initial setup with my cable company. But its Comcast so its not unexpected. After troubleshooting my device they were able to get a stable connection. Sense then has worked wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older cable modem which was having some problems with this one. Connection was simple, just followed the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better than what I am using before, save money from renting it from the cable company.

    I would recommend this to a friend