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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 10,863 reviews
  • Rated 5 out of 5 stars

    Works perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our first one July 2015 Our home flooded for the August 2016 flood and it lasted for 6 months after! Great durable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router was the bottleneck that prevented me from enjoying my 300 Mbps network... This Arris router did the trick...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully better than previous version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Hopefully this one lasts longer than the year we got out of the one it replaced, which was the same brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for cheap modem that does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal on a decent modem that Cox requires. Quick and easy pickup in store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It doesn’t last as long.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t last for so long, but it saves money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, and is working great! This should work better as we have added more devices to the WiFi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent modem which does not require any words. Becareful it does not come with wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the Modem you will need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does what it claims to do. Connected right up to my ISP AND blends in with my decor, I like the white color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a huge difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced Charter's modem with this to try and get better internet. Huge difference! The one they install is low quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a long distance wifi love the strong signal easy to assemble I recommend people to buy this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if not still using Xfinity Voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem for my parents and while it was fairly dependable, it is not compatible with Xfinity Voice. I ended up returning this but it would've been fine if it was compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is it not 3.1 but then again it not the 3.1 model lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great quality for its price. However, it does not have a telephone jack (common for new modems). Avoid this if you still use a landline telephone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two thumbs up modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device fits my needs. I did not want to pay a rental fee from the ISP. Highly suggest. Their support team is helpful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as replacement. Have triple plan from Comcast. This unit does not have landline connection, and one is not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to get something like this rather than pay comcast every month for a modem...its a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this for our smart home, It did the job and got us up and running quickly. Was recommended by our smart home people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works really nice. Quality is exceptional. Trustable quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and has performed as described. I am able to have 10 devices connected at all times with very fast connection speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was having trouble with devices dropping out, Comcast said it was probably my modem so changed to this on and all is well

    I would recommend this to a friend