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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 10,863 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally have good internet signal! We have multiple devices and this works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker recommended this to us and it has been great! Our signal is much stronger with this and the orbi combined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to separate modem/router, couldn’t be happier with the choices I’ve made, asi switching to cable internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace old modem that was 8 or 9 years old. It was the Motorola surfboard so hope this one last as long as the old one. It still worked just couldn’t handle higher speeds. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product at an excellent price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a highly rated router offered offered with a good competitive selection at a convenient location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add to smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the extra and get the Hue, the colors really are worth it and young to old love it using google home to control it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This too was an upgrade to my internet hookup. Had a zoom & it seemed that my wifi was moving super slow. Now, it's lightning fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good but it’s pretty overpriced you can rent one for $10 a month so I don’t know if I can recommend that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped water on last one and of course it broke. Other than that does what it is supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these modems to connect wifi in two apartments. Great connection, no issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my Netgear modem that died after two months. So far it is working well, was annoying to setup since I had to call Comcast to set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better option than standard modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than spectrum's that they provided. Paired with netgear router it definitely improved my wifi throughout my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem with future possibilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's set up for future expansion incase u increase ur bandwidth. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this with Asus AC3200 providing an excellent network and coverage. I have a blast pro at home and getting speeds as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cable modem for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY modems I use! Residential or Commercial installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this to replace the comcast modem that I was paying 10 dollars a month for. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice quality modem. Gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This in my second Arris Modem. I owned the first modem which is combine with a router for over 10 years. Instead of renting, buying your own modem is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem with paired with google nest WiFi. Great gaming modem for son with his xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised this one comes with a coaxial port instead of an Ethernet port but seems to be fine. Need to figure out why my Cat5 isn't working but I believe this one will do the trick once up and running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem, affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, paired with eero pro 6 wifi router mesh system. Stalls on rare occasion and power cycle reset fixes the issue.

    I would recommend this to a friend