Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Angle. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Left. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Alt View 12. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Alt View 13. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • ARRIS SURFboard SB6190 Features video 1 minutes 04 seconds
  • SURFboard with RipCurrent video 3 minutes 03 seconds
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds
  • Arris Surfboard video 0 minutes 15 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White

Model:
SB6190
SKU:
4600801
Highly rated by customers for:
$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 10,863 reviews

  • ARRIS - SURFboard Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now, I can get reception in the living area as well the bedroom. This is great for me.

    I would recommend this to a friend

  • Works great even though not cable owned

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to lower our cable bill and decided to turn in our leased modem. We are glad we did

    No, I would not recommend this to a friend

  • Perfect basic modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for junk modem ISP provided. This one is perfect. Great response. Great assistance from Associate in the store.

    I would recommend this to a friend

  • Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about. Was sick of the cable companies modem becoming slow and decided to get my own. Been very happy.

    I would recommend this to a friend

  • Cable modem without WiFi router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t complain. I was looking for a modem and WiFi router. I returned the item ASAP.

    I would recommend this to a friend

  • Great Modem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. It will pay for itself quickly by not paying the cable company rentals.

    I would recommend this to a friend

  • Yes

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Sure beats renting modem from comcast

    I would recommend this to a friend

  • Little Puppy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has helped me stay in touch with family.

    I would recommend this to a friend

  • Powerful

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think it's small size what do what I needed, but it does! Part of my cable cutting plan!

    I would recommend this to a friend

  • Very satisfied with perchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced and old modem. Great quality, price and overall internet connection quicker.

    I would recommend this to a friend

  • Ok

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until I upgraded my internet to a gig. This product still worked, but did NOT give me full potential if speed I had available.

    I would recommend this to a friend

  • nothing surprise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used ARRIS product for many years and felt good about switching into a newer model. It worked out.

    I would recommend this to a friend

  • Cause I don’t want to rent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ‘cause I dint want to rent a modem from Spectrum. Saves me $8 / month and has paid for itself!

    I would recommend this to a friend

  • New modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old one finally gave out, this was recommended by the Cox repairman, easy to set up and install, so far no problems.

    I would recommend this to a friend

  • WiFi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working like it should. Very good install and service

    I would recommend this to a friend

  • Modem over renting!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it came out to be less to buy versus the price to rent from the internet provider.

    I would recommend this to a friend

  • Great modem for Xfinity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for xfinity. Take a few months to break even with paying monthly rental

    I would recommend this to a friend

  • Hopefully will future-proof for future upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement unit for my ISP, in case they are generous enough to up my download speed. The price was average, even as on sale. Otherwise there is nothing special on this unit.

    I would recommend this to a friend

  • Arris surf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased this arris surf instead of lower quality. ALWAYS UPGRADE TO WHAT YOU USE AND AFFORD WHEN BUYING THESE!

    I would recommend this to a friend

  • Nice modem.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Called Comcast to set up serial number. Everything went very Smoothly.

    I would recommend this to a friend
Page 447, Showing 8,921-8,940 of 10,863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.