Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 10,863 reviews
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goodlllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use not complicated will buy again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair this Modem with a nice router such as the Nighthawk x4 and your set for anything.. Works great for Gaming & 4k Streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning took out my old Time Warner / Spectrum cable modem so I bought this to replace it. Stable, fast, it's a keeper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best modem that I’ve ever owned! It does take awaile to boot up if you power cycle it but I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for Comcast requirement to run high speed internet for 1000 speed download minimum requirement, but it is only up to 500.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Motem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's soposed to do .. I like buying an item instead of renting it through cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was super knowledgeable and didn’t talk down to me. The product was excellent and easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product. Great Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this again. This is our third time buying ARRIS products. Never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of technology!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too much technology, so its technology proof for years to come. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Cisco modem with the ARRIS SURF BOARD. I needed extra house coverage after installing Ring cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem to buy so you don't have to pay the rental prices of a modem each month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem to handle faster internet speeds - so far this modem has been very stable and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is just as it was presented in the description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!! I definitely recommend this for your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Hardware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older model and the difference is great. Actually getting the bandwidth I’m paying for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. re[laced Suddenlink item. Saving $10.00/month rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a pretty good router and work as advertised. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install and use was a good purchase and worked well with the internet provider I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never rent from cable again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and far superior to the modems rented from Comcast and Time Warner Cable. In a few months it is paid for.

    I would recommend this to a friend