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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 10,863 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. bought it for my TWC internet and it supports it well. never had a problem with it at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Good quality. No issues. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!! I would recommend this to anyone that love electronic!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRISSurfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important purchase which greatly improved reception in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great productand great supoort for the product. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched the system at our house and love it so far. Much stability with the same service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up an install. WiFi speeds definitely got faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okla

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performed as expected at a good price and with good sales information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saves me $10 per month off cable bill. paid for itself in 7 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and achieves 400MBPS with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is solid and as long as you do not experience power surges it will last 2-5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, saves on renting from comcast so it pays for itself as king as you buy wifi to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed last week along with orbi satelites, so far wifi is good. Had a slow day could be due to comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand. I've anyways used them with xfinity and have never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gre modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem that works very well with time warner. Holds a good strong signal even with multiple devices using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this with a Orbi and they both work great together handling all of my WiFi needs and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I have purchased from BestBuy to Date I have been happy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellen modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running this brand for years. Works extremely well and lasts for a very long time, even with hard usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my "end of life" Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came time to replace the old Arris modem we had for years, we chose another faster one from Arris but this one is so slow to start up compared to the old one. No other problems so far though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with our new cable to save money on the monthly fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install using Comcast services combined with Orbi router to distribute wireless signal.

    I would recommend this to a friend