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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 10,863 reviews
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works great. It just doesn't have more then one phone/Ethernet outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem and it beats having to rent one from your cable provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. A must have ....Love it. A must have Definite saved money .... ....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying $10 a month to xfinity makes no sense when you can own your own equipment and still have the same speed and won’t spend as much as they will charge you in a year great modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing device but I returned it because it wasn’t the one I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have changed my 2in1 modem and router to a separate modem and now I dont have any problem with my connectio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem will not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since having this modem, we have not had any issues with our service, like in the past. Our old one would turn off, go offline. It had bad connection. I love this new modem. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carries my internet signal strongly (and I have nothing else to say review length requirements are dumb)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real fast. Hope it lasts longer than last one, but this one is on AVR UPS and other wasn't. Has reset itself once though already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Just sad we have to replace these items more often than past ones. Qualities just not as good as they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fassst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paying for more internet than was getting until i got this router. don"t pay for fast internet without the right router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for faster internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just need a cable modem to handle 400 M internet speed and 24 X 8 channel required by Spectrum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a modem instead of renting from cable company. Have been using for a month and seems to work fine. Not sure if lapses in internet are from provider or the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased stability of signal for multiple streaming! No loss of strength & decreased frustration by users!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Result easy tip sryup. Really like the option to have 4 different channels broadcast at different speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t lease your modem; buy one and save about $10 a month. Pays for itself inside the first year easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DOCS 3.0 modem had the entry level and lasted 8 yeass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem for 2 years term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of modem works very quite for 2 years and then it dies down very quickly. But I can't complain much since I believe every other cable modem has the same problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like to own my own modem……………………………………………………………

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to save $15 a month on spectrum. No rent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem allowed maximum data rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new modem to realize maximum available data transfer rate included in my Cable One ISP package.

    I would recommend this to a friend