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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 453 Showing 9,041-9,060 of 10,863 reviews
  • Rated 5 out of 5 stars

    Excellent gigabit modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get one if your paying for high speed internet from Time Warner and using their modem. It pays for itself in 1 year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router for Gaming Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router coupled with google wifi for an amazing service, no more netgear for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just One Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine (sorta slow) with an Asus Router but won't connect to my Apple Extreme....weird because I can plug my Extreme into the Asus and actually get better speeds and it works.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product , very useful. very nice service, i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Arris Modem . The first didn’t last long . Hope this one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many modems (various brands) but the connectivity was just not up to par. This one is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a bunch of money on my bill by providing my own!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined with the Eero Mesh system cured all my wifi and buffering problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended Cable Modem by Cox Services

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I had to return this item and purchase a dual modem/router for my services with Cox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good modem, haven't had any issues. The LED lights are very bright so if you have it placed in a bed room at night it will light the room, that's about the only con..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a beginner never shuts down a lot off channel to keep you with a good signal and strength

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast suggested it and it works great! Anyone that needs to replace their modem, this is the one to get..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a recommendation from Trey and couldn't be happier with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good of a modem as you are going to get. It won't be limiting internet connection anytime soon. Future proofed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to get rid of my rented modem, this was on sale and recommended by the BB associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem for the speed. I use it with my spectrum. It makes the internet more stable than the old sb6141

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this modem and I’ve notice on all my devices loading is faster and quicker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Spectrum. Have 400Mb service. Does take a bit to reboot after they provision it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and it was a no-brainer that this was the modem for me. Seamless operation with no flaws

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set Internet but no choice with Modem Cable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but a good choice if your internet provider can only provide Modem cable when you set the internet system at your home

    I would recommend this to a friend