Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Angle. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Left. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Alt View 12. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Alt View 13. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • ARRIS SURFboard SB6190 Features video 1 minutes 04 seconds
  • SURFboard with RipCurrent video 3 minutes 03 seconds
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds
  • Arris Surfboard video 0 minutes 15 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White

Model:
SB6190
SKU:
4600801
Highly rated by customers for:
$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 10,863 reviews

  • E-z to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay to rent a modem or router with any company , when you can buy your own one

    I would recommend this to a friend

  • Very Fast Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The channel combining on this modem is impressive.

    I would recommend this to a friend

  • S

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Simple process. Was brought to my car without having to get down.

    I would recommend this to a friend

  • Just what my daughter needed!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly the cable that my daughter needed for a presentation. It worked great!

    I would recommend this to a friend

  • Pleasantly Surprised with quality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, pleased with overall quality. Recommendations were accurate.

    I would recommend this to a friend

  • Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good replacement for the one the cable company was changing me to use.

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my internet was iffy until I got this thank u Best Buy

    I would recommend this to a friend

  • Spectrum uses 3.1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it because I learned that spectrum operates on 3.1

    I would recommend this to a friend

  • Great for home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect modem for home internet. Good up and down stream channels.

    I would recommend this to a friend

  • Great quality and price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it. We wore the first one out after years of usage and this is our second one.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually have over 25 devices connected at any given time handles all of them with no internet loss at all!

    I would recommend this to a friend

  • Great for xfinity costumers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my opinion the rental charge for Xfinity is ridiculous. Work great with xfinity!

    I would recommend this to a friend

  • It's not hidden

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this modem didn't look a like a white block of electronics. If only they could have done something like the google on and made it less noticeable. Oh well. It does it's job well

    I would recommend this to a friend

  • Great Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with Xfinity and have had no issues. just have to contact Xfinity to get it paired up.

    I would recommend this to a friend

  • Good modem

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to save money on your internet bill. It was easy to set up.

    I would recommend this to a friend

  • nice

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality is great and it works well- get what you pay for with this

    I would recommend this to a friend

  • Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an older modem and hopefully stop service interruptions. So far, we experience fewer interruptions, so it seems to be working well. Reasonably priced.

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ready for an upgrade since my old Arris was an 8x4 channel device

    I would recommend this to a friend

  • good range.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a good range in my apartment which is two bedrooms. sometimes it takes about 30 seconds to connect.

    I would recommend this to a friend

  • Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris’s been good product for years. I bought one for my sister...

    I would recommend this to a friend
Page 455, Showing 9,081-9,100 of 10,863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.