Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Angle. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Left. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Alt View 12. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • Alt View 13. ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White.
  • ARRIS SURFboard SB6190 Features video 1 minutes 04 seconds
  • SURFboard with RipCurrent video 3 minutes 03 seconds
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds
  • Arris Surfboard video 0 minutes 15 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White

Model:
SB6190
SKU:
4600801
Highly rated by customers for:
$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 10,863 reviews

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very worried buying this modem. So far it’s been great! I would recommend this model.

    I would recommend this to a friend

  • Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old modem that was intermittently dropping my wifi connection. Every thing working fine now.

    I would recommend this to a friend

  • great !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wise purchase for us and now we'll never have to rent or pay monthly modem charges on our cable bill!

    I would recommend this to a friend

  • Good if you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to try and improve my home internet, but this wasn't any improvement. Worked correctly though.

    I would recommend this to a friend

  • Router

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great quality router. Worth the price and easy set up

    I would recommend this to a friend

  • Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the slow modem I had that seemed to always crash

    I would recommend this to a friend

  • Excellant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed better than expected. Really improved game playing download time

    I would recommend this to a friend

  • Works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem kept losing its connection probably because it was old. This one works great!

    I would recommend this to a friend

  • Great for high speed and streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We connect a lot of things to WiFi in our house and this has given us great connection without issues

    I would recommend this to a friend

  • Good product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it was recommended to me by a store employee. Works great with eero. Only negative it only has one cat connection

    I would recommend this to a friend

  • Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to get away from them modem rentals, and don't have a phone hooked up, then great product.

    I would recommend this to a friend

  • The obvious choice to having broadband.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to rent a modem from the broadband suppliers.. save your $10 a month and just outright own your modem.

    I would recommend this to a friend

  • It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had difficulty with WiFi access at our rental - once we added this, it resolved our issue

    I would recommend this to a friend

  • Faster connection than last modem!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has helped connection speeds through the wireless router. Everybody is connecting faster!!!

    I would recommend this to a friend

  • Great Modem

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem because my wireless provider at the time said they couldn't get a signal to my old modem. Needless to say it wasn't my old modem, the apartment I was living in had bad wiring. This is my first modem I purchased, so I can really can't compare it to another.

    I would recommend this to a friend

  • Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.had to get a new modem because Xfinity said the one I had was not going to work anymore.

    I would recommend this to a friend

  • Speeds are great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little difficult setting up with my service provider but that’s not the products fault.

    I would recommend this to a friend

  • Good value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No need to keep paying cable company to use their modem

    I would recommend this to a friend

  • No complaints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up going with another one, but did not have any problems with this one.

    I would recommend this to a friend

  • Fast wifi

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surfboard has provided fast and reliable Wi-Fi for the whole home.

    I would recommend this to a friend
Page 456, Showing 9,101-9,120 of 10,863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.