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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 10,863 reviews
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if your willing to buy a router separately and it will give you great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Guess it's okay but Cox took forever to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem only because I was upgrading my Cox ISP service. It took the Cox tech (I don't think he knew what he was doing) almost 2 hours to get it set up!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Fast, reliable and better than the cable provider one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best new gigabit technology at a great price. Don't fall behind, keep up with the highest speeds on the net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to splurge on this modem due to the high number of devices it can accommodate, and it has worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More power to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick and tired of the 2-in-1 surfboard dropping connections. This with a powerful wireless router solved all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came recommended from a friend of mine who works in networking. Its a great modem, no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the standard Cox Cable router. Plus it pays for itself in 10 months. No brained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With no cable provider we have to rely on the internet for information and entertainment. So i had to bump up the mbps on our internet service. This modem will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the modem leased through the cable company and best of all, saves money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and reliable modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem after the old one had partially dead. The new one revived our internet system better and run smoothly. Glad that I did bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for our internet connection. Monthly charges add up quickly when "renting" from the provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Spectrum Modem I was constantly loosing signal and withe new Modem and Router never loose signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my current router! Extended internet coverage everywhere in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on TW & Spectrum cable internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the new modem by TW/Spectrum and they scanned in the new ID Number and it was all good from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the wrong item that I needed but the set up was easy..good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and activate. Why pay monthly charges for a mediocre midem when you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than exfinity unit more stable no resets required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SB6190 Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for the cost, It is only a 32x8 D3.0 works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Bought own instead of renting one with xfinity for $5 bucks per month!!

    I would recommend this to a friend