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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 10,863 reviews
  • Rated 5 out of 5 stars

    Great product at reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product along with a stand alone router helped improve the wifi signal around my 2000 sq ft home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Has listed 3 years and still going strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!. This is the ideal solution to a home wifi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem to get away from renting one from Xfinity. Pricey but cheaper in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still highly recommend, I'm not getting the best speeds from Comcast but that is due th then being evil.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be fine. Really no changes after replacing my old one. Might need different internet service or router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a month since i bought this and havent had to restart it even once. No lag or signal breakage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price and options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of research and this is the one and reaffirmed by my Best Buy guy that helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for xfinity box, save money on monthly bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never lose internet again! The rental equipment from cable company is awful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every since I changed my internet company device to this thing. my connection rarely drops now. i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It will save us more than it cost to purchase over the cable contact term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call the Comcast/Xfinity rep to register with them. Works like a charm now. No more rental!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product..Wifi streams effortlessly and with no glitches!!Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for my internet but I have to return it because I need modem and router for the WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern was ready to install, booted right up and established a quick connection. Speed is terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good faster on time same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good modem can get faster for steamer and computer and Andriod TV that really good quality picture wow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device and would recommend to anyone looking for a modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with an Arris modem if you don't want to rent from your internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solved my internet problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had continual issues with the motem by my provider. The surfboard 32 worked right out of the box with minimum setup. The app was easy. Solved my problem

    I would recommend this to a friend