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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 10,863 reviews
  • Rated 5 out of 5 stars

    Surfboard modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but the only thing is that it doesn't have a phone jack so I can plug in my printer/fax machine .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just took it out of the box, connected it all up and we were up and running again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new toy. Now it covers everywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little modem ... does what it’s supposed to do reliably and with a very small footprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job and updates fine when Xfinity sends firmware updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cabke modem works great and was good investment saving lease cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u need the 32×8 for gig internet. The one that it replaced was 16×4 and that was good for 400mb line. Same overall just more umph

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is really good and I am so glad I bought my own instead of renting from COX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a modem and works, not much else to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much to get excited about a modem. The LEDs are bright but other than that it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and bought a modem instead of renting one from Wave and I'm so glad I did!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been very dependable in the month I've owned it. The LED can be bright with lights turned off and since this is white you can't use the electrical tape fix on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish they had black in stock but it's working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. I would recommend this product to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We experienced No connection issues and works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice compact router. The only problem is that it only has one Ethernet connection. Due to this, I had to return it ¯\_(ツ)_/¯

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upped my through put from 4x4 to accommodate more devices and traffic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem so glad I purchased this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment!! So much better than the ones you rent from internet providers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred my old modem, but it needed to be replaced. This one is good for what it is; that being said, it seems a tad sluggish compared to my older SurfBoard modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup and Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After calling Comcast setup was a breeze. Modem works great haven’t had issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Aris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price but not even close to future proofing

    I would recommend this to a friend