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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 10,863 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Good value. Ut goes not work for RCN despite it being recommend by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the modem my cable company provided me. This is very effective and now I save $10 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles the traffic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router - able to handle streaming for all the devices in our home simultaneously w no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for a good price! Bought these for my son,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy packs a punch! At a cost that is budget friendly, you can't ask for anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEED A BETTER MODEM TO UPGRADE, THIS WORK SUPER EVERYTHING WORKING GREAT AFTER ALL THE UPGRDE I DID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very helpful in assisting me to buy the best Arris router for my purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    supports my home wifi extender great! no issues with online gaming and streaming at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined with her router it gets Wi-Fi everywhere in my house lags a little bit with heavy traffic but no major complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product I’m sure fine but check to see if needed. With fiber optic service it’s not needed with my cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fee cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem without the rental fee. Excellent for our usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our wifi. Replaced our Xfinity modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from our Comcast modem and easy to set up. Still feel the Internet should be faster but that is probably on comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up but once it’s on ... no problems at all...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem, its definitely an upgrade to the stock one that I rented every month from xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for connection with Cox Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles what I need perfectly for just browsing the internet and reading email.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for low traffic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little modem for homes with low traffic. I'm not sure if I could recommend it for a house with many devices because of issues with the chipset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does the job!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rep at store was excellent in recommendation. BUY THE 2 YR WARRANTY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Buy one if you can. I know they are pricy but do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect for heavy gaming and 4k streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will pay for itself by not paying for my internet providers modem, good for UDH 4K and gaming

    I would recommend this to a friend