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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 10,863 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit our needs perfectly. Makes our WiFi work more efficiently. No more paying Spectrum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for streaming multiple devices in HD. Further exceptional for gaming without lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product online at a great price. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2009 Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 2009 modem with this and our internet quality is so much better, obviously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did not need this item, per Greek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item as it was not needed in our system per the wonderful Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new router just wish it had more ethernet ports on the back of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, it really helped improve my WiFi service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good but Xfinity does say that it doesn’t have power for 800 megabits per second

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up great price save money Good for Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes internet faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to a larger house where we are streaming in multiple rooms and this works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a little upgrade from previous modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade from ARRIS SURFboard SB6141 but haven’t really noticed much improvement but it works and it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does then job for the little data plan that we have. I go the a modem that could do more then needed, for upgrade options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stable Dependable modem that doesn't require a lot of debugging or resetting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it’s got me connected and posting this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service especially during the Covid curb side service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent internet connection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent internet connection High quality Amazing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem my only but.... the bright lights are intense so if the router is in the bedroom it’s not ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serving the router with many wireless connections well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I do not know much about electronics, but my Wi-Fi works and isn't slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for multiple devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I finally can use several devices in the family room, far away from the modem.

    I would recommend this to a friend