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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 10,863 reviews
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to rent a modem again from Cable Vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very small but powerful modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the having great quality products at Best Buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great... quick!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definetly purchase another one if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new cable modem because my previous device had to be replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much better than the SB6141 I bought a few years back. Luckily this has the bandwidth capability when I'm ready to go to gigabit speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a good modem for streaming services and this one works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system for new user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish camera picked up motion sooner..but really like app..easy to view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves a ton of $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this instead of renting one from your cable company. You'll save a ton of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased modem and it was easy to connect and helped improve home WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return the item to much was required for set up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to pay Comcast! It pays for itself after 15 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems with connecting to the internet so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this over a year and it's a great modem, I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to save money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I was able to get rid of my $10.00 a month rental from Comcast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that makes the WiFi to be much faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good modem. Definitely recommend buying over using rental equipment borrowed from the cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great system upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrading my present system, from an earlier model......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to help us with our wifi problem and it's succeeded!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with aris surfboard products. Would purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem, but leds are way too bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several reviews mentioned the brightness of the leds on the front of the modem. They were right. Will mask the leds to lessen the brightness.

    I would recommend this to a friend