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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 10,863 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning but it’s good, came highly recommend by staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better setup, easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you again Roberta for suggesting this awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with IPv6!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works with IPv6! I upgraded from the SB6183. This model runs cooler, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really pays to buy one instead of renting from cable company. Easy hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for my internate .......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, saves me money from cable co. modem rental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend to buy your own instead of renting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with my Nighthawk Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem and router go well together to supply the whole house with sufficient WIFI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not compatable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this modem did not work well with my internet provider (Resort Cable).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to pay rental fee. No issues with slow connection

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect for my blast speed with Comcast. I haven’t had any problems with connection since I started using it. Internet speed is fast. Used in a home where we only stream videos and movies, and play online video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Speeds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, perfect replacement for a issued modem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solved the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get reliable internet with whT Spectrum provided. After months of frustration with theirs I got this. No more problems. yeah!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and gives me a very fast internet access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for our home usage. Does everything we need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great it improves my wifi stream. No more drop in signals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far everything looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we havent really had chance to see how well it works. but we haven'thad any problems with other purchases from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for my grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with my choice, I wanted something simple for my grandson,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to get rid of the rental from Xfinity. I'm happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than paying the cable co

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little sucker has a lot of power great product for the price

    I would recommend this to a friend