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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 10,863 reviews
  • Rated 5 out of 5 stars

    Standard Filter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter replaces the original internal water filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great functionality! Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. would recommences this for friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router/modem for Comcast users so you do not pay rental fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All-around a great modem never have any problems with streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I will continue to buy from here Now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best investment I could have done and saved money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Won’t work with spectrum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and when I went to hook it up it doesn’t work with my internet carrier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, ended up not needing it. But nonetheless still a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems had it almost a year. It seems like a solid unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Lived up to my expectations. Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far and no more cable rental fees! You can't beat owning your own equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took over on wall from older unit make sure you call the land line company to set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection speeds were as expected. No issues with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem that works with xfinty, beats paying their monthly fees renting on of theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the money and with the eero it is an amazing setup ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increases Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with the cable internet dropping out. It has helped some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no power outage problems so far so we'll see how it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase to stop the rip off from Timewarner. Unit has many great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces a 10 dollar a month charge by the cable provider

    I would recommend this to a friend