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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 10,863 reviews
  • Rated 5 out of 5 stars

    works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves money by not paying carriers rental fees for their modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love this game, while it's not my favorite, they sure do love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice design and it works with various ISP and not to expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to buy a great router you need an awesome modem to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for your cable company rental boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good quality I liked it. My cousin who recommended me about it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Modem not supported.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to use. Comcast said it was no longer supported.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had little difficulty setting up with xfinity, but little troubleshooting with tech and got it solved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new modem and this one seems decent so far! Wasn’t keen on it being white though, but it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to take control back from the BIG cable company and save some $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was affordable and easy to install. Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great for basic internet-WiFi-cable etc but just can’t handle the heavier download speeds, I had to upgrade!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for what I use it for, save modem rental fee buy your own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great product im doing this review so i can get points ghcghvg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for optimum

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a very good modem, however it was not compatible with optimum internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of paying for a router this would be perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with thos modem. Good product. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get great internet service without the headaches from comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't pay to rent your cable modem anymore! Easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem, easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great modem. Have not had any problems with it.

    I would recommend this to a friend