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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 10,863 reviews
  • Rated 3 out of 5 stars

    I took it back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this was my first modem I went with when I ditch my Comcast modem it worked at first and never stopped working but the speed was cut in half. There was nothing Comcast could do for me over the phone. I returned and went with the mb7550 it’s ok so far I am getting the speed I’m paying for and the Ping is low that’s much needed for gaming online

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    smart buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, supports my ORBI for home wide wifi in 2-story home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues over the past year could be happier with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immediate improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately upon connecting, a major improvement of wi-fi reception!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris - Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my modem to help add more bandwidth. It was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product...very sweet and strong for what you want to use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade modem speed since internet speed was upgraded too. Seems to work okay,no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable and consistent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was used to provide ethernet, internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable & Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When used in conjunction with one of the best routers on the planet... eero.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality modem and when purchased on sale a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using the same modem foe about 10 years. So glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far its been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with xfinity. Keeps a strong singal. No issues thus far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    time will tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version and it died after one year of use, giving this one a shot if it fails no more ARRIS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for comcast business account that requirrs a certain brand and model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Speed is faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Plus, I save money from renting from the cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product but need the service provider to activate it (Comcast) . This point was not clear to customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Modem Period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must for maximizing your networking experience at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped Comcast. Way to pricey. Our son suggested this Modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my modem from Grande. Now no more monthly rental payments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an appropriate device for my one bed room apartment.

    I would recommend this to a friend