Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 10,863 reviews
  • Rated 4 out of 5 stars

    Exactly what I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for this item and Best Buy had the best price and it’s exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice modem. Did everything that it was supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is just right is not for super fast internet but it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem has always been my go to for Comcast internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem for all of your needs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! An excellent modem for your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It boots faster than the cisco. The brand is recommended by Cox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to save money from renting a cable modem and am very pleased!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work for our purposes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was advised at time of purchase that this would suit our needs. Had it installed to find out that wasn't the case. Not certain if this was a training issue or if the tech that installed it just wasn't sure how to get everything talking together. Either way. Didn't work as intended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost savings over renting from cable companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All about the channels.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't beat the downstream and upstream channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do you like the internet?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you like the internet? Well, you need a modem to connect. Not the fastest or most robust option but it does the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We run 8 or 9 devices at a time and have great WiFi signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great modem for a family and the house god purcharse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have always been pleased with ARRIS product. will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase. bandwidth is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem, highly recommend until DOCSIS 3.1 is adopted by ISPs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this modem for 7-8 years without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't hooked up yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to set it up yet. Someone suggested it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem- best to buy rather than rent from cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad the geek squad knew exactly what I needed!

    I would recommend this to a friend